The reality of the application of Total Quality Management from the standpoint of supervisors National Endowment for the provision and reserve in M’SILA model

Authors

Taha Saleh Hamou, Algeria - University of Mohamed Boudiaf Al msila
Misbah Alttahir Jallab, Algeria - University of Mohamed Boudiaf Al msila

Abstract

The present study addressed the issue of the overall quality of the Algerian enterprise management through the viewpoint of some supervisors, so that the study was conducted on a sample of ten supervisors National Fund for the provision and reserve in M’sila a banking institution. The study applied a questionnaire to ensure total quality management dimensions, in order to identify the extent of the application of these principles, using the descriptive data and the appropriate statistics, the study found that more than 80% of the supervisors confirmed that they are applying TQM is a high degree dimensions on customers, workers and improve operations and administrative requirements of the competition and organizational culture

Article Type

Article

First Page

193

Last Page

214

Publication Date

9-15-2017

Recommended Citation

Hamou, Taha Saleh and Jallab, Misbah Alttahir (2017) "The reality of the application of Total Quality Management from the standpoint of supervisors National Endowment for the provision and reserve in M’SILA model," Alustath Journal for Human and Social Sciences: Vol. 222: Iss. 2, Article 9.
DOI: 10.36473/ujhss.v222i2.396
Available at: https://alustath.researchcommons.org/journal/vol222/iss2/9